"Dawn's knowledge and experience of the Gift & Home Industry was so helpful as we worked together to implement a new sales strategy focused on contacting customers that simply get missed along the way as our business quickly expands. Dawn implemented a structure for day-to-day activity and accountability so we could connect with more customers and ultimately increase sales. Dawn provided immense value using her sales and account analysis skills to develop flexible systems to meet the changing needs of my company. Dawn was a delight to work with because not only is she analytical and consistent, but she is kind, responsible and brings a high level of integrity to the companies she works with."
Tracee Mathes
Swig Life
“If you are contemplating an inside sales department, please reach out to Dawn Grooters at Broken Vessel Sales to discuss her outstanding training program, Inside Sales Advantage! Our company found the Inside Sales Advantage informative, extremely valuable and professionally prepared. Dawn is an excellent presenter and instructor. Sign up today!'“
Kathy Opolka
Paragon Picture Gallery
“I was first introduced to Dawn when she started representing Loloi 4 years ago, as our inside salesperson for Wyoming, Montana, and Hawaii. Since my first introduction to Dawn, I have spent time during the home furnishings markets getting to know her better, and I really loved how professionally yet personably, she conducted herself. It was because of our conversations and brief interactions, as well as the love that her customers and accounts have for her, that I personally requested Dawn to assist with a couple of key accounts on the east coast, where we needed additional help. During the time I was able to work directly with her in this last year, not only was she extremely professional and personable, but I discovered she is also very detail-oriented, acts with a sense of urgency, highly motivated, and she understands the big picture. Additionally, Dawn is just a truly lovely human being, and an absolute joy to work with. I wish I had more "Dawns" on my team, and I sincerely hope I have the opportunity to work with her again in the future. Dawn is the kind of person that makes the world a better place in which to live. If awesome and amazing were the color blue, Dawn would be the ocean.”
Valerie Underwood
Vice President Group Sales
“I’ve had the opportunity to work with Dawn for several years and she consistently executed and exceeded sales for our inside sales and specialty/key account teams. Dawn’s professionalism and attention to detail, her energy and creativity set her apart from the competition. Her skill set for captivating her clients was above par and her follow through is top notch. She was an asset to our companies.”
Deb Swisher
National Sales Manager
REVIEWS
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“Grade A, can’t say enough!!! I took this course as a 10-year seasoned sales rep. Normally I work on the road, but with things the way they are these days, I needed to change how I work and find a new way to do business. So I sought out a solution to increase sales from my home office and this caught my eye as a complete how-to for an inside sales model. As an experienced rep, I know my industry well; but with business practices evolving in weeks and months rather than years, I needed to move fast. I made the right move taking this course!
Navigating this course was a breeze. Never once was I bored (a problem of mine), I never thought we were covering too basic of information and I learned so much on these modules. I found I had long forgot about some great practices over the years and I learned many new things that I have completely overlooked for a decade! Most importantly to me as a road rep, it very much helped me become better organized (who doesn’t need that). Between the sessions and the sales tracker, I’m more confident than ever I’m not letting sales slip between the cracks. I needed this solution to maximize dollars from my HOME office, i.e. my new place of business rather than in-person selling. I’m very happy with my decision to go the route of Broken Vessel Sales!”
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I have known and worked with Dawn Grooters, Broken Vessel Sales LLC, for many years. She is top-notch! I took her course to refer clients who need sales direction and training, and it did not disappoint. Dawn covers every aspect of inside sales you can think of and more. When I was a buyer for Shop NBC, sales reps would call me and try to sell me products without researching the company. They assumed Shop NBC was the airport shop stores. It was shocking as a buyer, but yes, it happens. On the other side, as a road rep, I consistently hear from stores how reps are unorganized. Dawn covers all of these situations and more! I highly recommend her courses if you are looking to grow your business, sales team, and bottom line. Who isn’t?
-Melinda Van Fleet- Business Success Coach, Author, and Speaker
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The feedback I am getting since implementing your Inside Sales Digital Course is very positive! First and foremost we were able to utilize a star employee who hasn't been able to work in the store since Covid hit. After learning what inside sales were, I knew immediately this position was perfect for her and this addition would be an incredible asset to our company. Since implementing your program we are seeing a jump in online sales, social media interaction and overall client excitement for the connection and communication that is initiated. When I started this process I figured there would be month or two of getting our customers warmed up to the concept, but surprisingly the payoff was almost immediate. Our customers feel appreciated, love the one-on-one attention and are happy to be in-the-know as we are constantly adapting to the constant changes of 2020. Thank you Dawn for giving us the opportunity to grow our business in a challenging time and bringing a cherished employee back into our team! Know we are smiling ear-to-ear and so thankful for your time and knowledge you are passing on!
-Robin Vaughn, Simply Elegant Boutique