Inside Sales Team
We connect customers with your products one phone call at a time.
“You want to use inside sales in your business, but you don’t want to hire a team, train a team, or manage a team, so we take care of that for you.”
Meet our team members…
Becky
We welcomed Becky to the inside sales team in June of 2023, and she is genuinely connects with customers and vendors. She is well organized, pays attention to detail, and keeps her customers well informed to meet their needs. Becky uses her inside sales experience to build relationships with customers and guide them to make wise decisions.
Lisa
We welcomed Lisa to the inside sales team in April of 2023. Lisa has over 18 years of sales rep experience in the Gift & Home industry and her passion shines through in her conversations. She loves talking to her customers, building relationships and connecting customers with great wholesale vendors. Lisa values for her customers and vendors which translates into working hard and persistence.
Ornella
We welcomed Ornella to the inside sales team in November of 2023, and she contributed to the team on day one. Ornella has sales rep and Key Account experience in the Gift & Home industry. She enjoys having helping customers plan assortments, and she thinks beyond just one sale. She values the relationships with her customers and creates a lasting impression with her customers.
Why choose Us…
Broken Vessel provides relationship-based inside sales services for wholesale vendors that want to use inside sales in their business and prefer to contract with our professional inside sales team.
Our fully trained inside sales team has the experience to start contacting your customers immediately, so you start seeing results. We strategize with you on the best way to use inside sales in your business and we are devoted to contacting your customers on your behalf. We keep customers informed on your brand, and we work with them to order your products and services.
+ connect wholesale vendors with more customers
+ Build Strong customers relationships
+ Grow sales through phone calls, emails and virtual meetings
+ Utilize consistent follow-up with customers to secure orders
+ Provide monthly reports of customers called for each brand
contact for pricing
Brands we represent
What our brands say about us…
“Our company highly recommends Broken Vessel!
In this fast changing industry we are all trying to figure out ways to explore new sales strategies and infiltrate different sales channels efficiently to reach new customers and increase sales. Using their vast knowledge and experience in this industry, the Broken Vessel team opened up and explored an important sales channel for us during a critical buying season leading to triple our sales in this channel in record time for 2 of our brands. The Broken Vessel team is experienced, knowledgeable and folded right into our company as an extension of our brand working seamlessly with each customer and our internal staff.
What separates the Broken Vessel Team is the attention to details, the analytical systems they created that are a key to having successful inside sales campaigns and their unmatched experience in the industry across multiple brands and with a variety of customers. They understand customer’s needs and knew how to communicate our brand to the retailers effectively and efficiently to close the sale. They also are one of the nicest teams to work and have clear concise communication to our team which allowed us to gain a more detailed understanding of this customer base. If you have been thinking about implementing inside sales into your brand do not hesitate to call Broken Vessel Sales! ”
“Broken Vessels has consistently met or exceeded our expectations in driving sales within our programs and assisting with open territories and have had the pleasure of partnering with them for the past two years. Their dedicated performance is a testament to their unwavering commitment to excellence.
What sets Broken Vessels apart is not just their results, but the hands-on approach demonstrated by Dawn, the agency principal. Dawn’s leadership is marked by professionalism, solution-oriented thinking, and meticulous attention to detail. Her involvement with the team has undoubtedly contributed to the agency’s success and our overall satisfaction.
The team at Broken Vessels has consistently demonstrated a deep understanding of our business needs and objectives. Their proactive approach to problem-solving and ability to tailor their strategies to align with our goals have been instrumental in the success of our sales initiatives. It’s refreshing to work with a team that not only listens to their clients but actively collaborates to find innovative solutions. One of the key strengths of [Inside Sales Agency] is their adaptability and agility.
Communication has been seamless, deadlines have been met, and every interaction has been characterized by a genuine dedication to our success. Dawn’s leadership and the team’s dedication, have contributed to our business growth and has allowed us to pivot and focus on growth within other areas as well. We look forward to continuing this successful partnership and achieving even greater milestones together.”